8bb's Privacy Policy

01 Introduction

8bb (https://8bb.fun) takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it.

By using the 8bb website or creating an account, you are considered to have accepted this Privacy Policy. We recommend reading it carefully before using the platform.

We may update this Privacy Policy from time to time. You will be notified of significant changes via email or platform notification.

02 Information We Collect

8bb collects your information in several ways. The full list is outlined below:

We never store your password or full bank account number. Payment information is held in encrypted form with your payment provider.

03 How We Use Your Information

8bb uses your information for the following purposes:

• Account management: To handle registration, login, identity verification, and account security.
• Payment Processing: To process deposits and withdrawals securely and to detect fraud.
• Customer Service: To respond promptly to your questions, complaints, and support requests.
• Service Improvement: To enhance the gaming experience and introduce new features.
• Legal obligations: To comply with applicable laws, regulations, and licensing requirements.
• Responsible Gaming: To detect unusual gaming patterns and provide timely support.
• Marketing: To send you relevant offers and promotions with your consent.

We never share or sell your information to advertisers without your permission.

04 Data Sharing Policy

8bb may share limited information with third parties in specific circumstances:

• Payment Provider: To process transactions with payment services such as Mobile Banking, Nagad, and Rocket.
• KYC service providers: With authorized third parties for identity verification purposes.
• Legal authorities: When required to comply with a court order or government directive.
• Fraud Investigation: To the relevant authority in cases of fraud or money laundering investigations.
• Technology Service Provider: With server hosting and security service providers, under strict confidentiality agreements.

05 Cookie Policy

The 8bb website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

• Essential Cookies: Essential for maintaining login sessions and ensuring account security.
• Functional cookies: Remembers your language preferences and settings.
• Analytics Cookies: Helps analyze site usage to improve our services.
• Marketing Cookies: To show you relevant ads with your consent.

You can disable cookies through your browser settings, though some site features may not function properly as a result.

06 Data Retention Period

How long we retain your data depends on the type of information and applicable legal requirements:

• Account data: retained for at least 5 years after account closure (for legal compliance).
• Transaction records: Minimum 7 years (in accordance with financial regulations).
• KYC documents: 5 years from the date of verification.
• Customer service records: 3 years from the date of last contact.
• Cookie and session data: cleared at the end of a session or within 30 days.

Once the retention period expires, data is securely deleted or anonymized.

07 Your Rights

As an 8bb customer, you have the following rights over your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can ask us to stop using your information for certain purposes.
• Data Portability: You may request a copy of your information in a standard portable format.
• Right to object: You may object to your data being used for marketing purposes.
• Consent Withdrawal: You may withdraw consent to marketing or optional data processing at any time.

To exercise these rights, email [email protected] or contact us via live chat. We will respond within 30 business days.

08 Security Measures

8bb uses industry-standard security measures to protect your information:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Firewall and intrusion detection systems.
• Regular security audits and penetration testing.
• Restricted staff access — only authorized personnel can view your information.
• Two-factor authentication (2FA) available.
• Automated alerts to detect suspicious activity.

09 Minors' Data

8bb is strictly for users aged 18 and above. We do not knowingly collect or process personal information from minors.

If you believe a minor has created an account on our platform, please notify us immediately. We will close the account and delete all associated data.

10 International Data Transfers

Your data may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that:

• The recipient country or organization complies with adequate data protection standards.
• Appropriate contractual protections are in place before any data is transferred.
• International privacy regulations are fully adhered to.

11 Privacy Contact

If you have any questions or concerns about our Privacy Policy, please get in touch:

• Email: [email protected]
• Live Chat: Available 24/7 within the platform
• Response time: typically within 24 hours

For formal data protection complaints, we aim to provide a full response within 30 business days.